Research conducted by GOV.UK and general current best practise tell us that PDFs are not user friendly and can exclude significant number of customers from engaging with successfully.
In most cases it is better for us to produce web content rather than upload a PDF.
It is unlawful for us to publish documents that do not meet the GOV.UK legislative standard.
GOV.UK offer guidance on publishing accessible documents
Please contact the web team for help, advice and support in publishing documents.