Council leaseholders

Information for leaseholders of the properties we manage. This includes service charges and how to pay them, repairs, major works and how to get involved in the Leaseholders’ Forum.

If you own a leasehold property in a building we manage, you are a council leaseholder.

This page provides information about your rights and responsibilities. This includes:

  • service charges
  • repairs
  • guidance for leaseholders
  • how you can involved in our Leaseholders' Forum

This information is only for council leaseholders. If your property is privately managed, please contact your landlord or managing agent.

Service charges

Your service charge includes the cost of maintaining the building and shared you live in. This may include services such as: 

  • cleaning 
  • lighting 
  • repairs 
  • maintenance 
  • other costs that benefit all residents 

We'll send a bill each year, setting out these costs. The charges can vary, depending on the services provided to your building.

You're responsible for paying your service charge, in line with your lease agreement.

How to pay your service charge

You can pay your service charges online.

You can find information about service charges in our guidance below.

Guidance for council leaseholders

You can find advice and guidance about being a leaseholder in our information for leaseholders (PDF , 305KB). 

Repairs and our responsibilities

We're responsible for the service, repair, planned maintenance and improvement of the structure and common parts of your building.

This includes shared areas such as: 

  • entrances
  • stairways
  • external spaces that benefit all residents

Find out how to report a repair that you think is our responsibility.

Leaseholders' Forum

You can get involved, share your views and hear updates through our Leaseholders’ Forum.

Find Leaseholder Forum meeting details, upcoming dates and previous minutes.

Contact us 

If you have any queries about your lease, service charges or responsibilities, please contact us:

Telephone: 01229 876 578
Email: housing@westmorlandandfurness.gov.uk