Sleeping rough or street homeless

Find out how to get support if you are sleeping rough.

You can apply as a homeless person if you can't stay in your home due to domestic violence.

In Westmorland and Furness there are several agencies and accommodation providers offering advice, support, and shelter to help get rough sleepers off the streets.

Getting support

Our outreach team works with rough sleepers. We refer them to partner organisations, and help them find accommodation and support.

If you are rough sleeping, make a homelessness and housing advice application

We will assess your needs and discuss available options with you. If you come to one of our offices, someone will be able to help you fill in the form.

If you have nowhere to sleep tonight we recommend you come to one of our offices.

You can access local support services on Streetlink.

If you are connected to another professional agency such as the prison service, a hospital, or a youth offender institution, they might have a responsibility to make a referral if you are homeless or at risk of becoming homeless. 

Read the guide to the duty to refer on GOV.UK

Contact us

Contact the team in your area for support.

Barrow area

Email: dutytorefer1@westmorlandandfurness.gov.uk
Office hours telephone: 01229 876599

Eden area

Email: housingoptions@edenha.org.uk 
and dutytorefer2@westmorlandandfurness.gov.uk
Office hours telephone: 01768 212179

South Lakeland area

Email: homelessness@southlakeland.gov.uk
Office hours telephone: 01539 793 199

Out of hours contact details

Telephone: 01229 833311

What happens during severe weather

During periods of extreme weather rough sleepers face additional health risks. We remain committed to protecting the most vulnerable in the community.

There is a Severe Weather Emergency Protocol (SWEP) in Westmorland and Furness. This protocol comes into force during periods of severe weather (0°c or below), and emergency accommodation is provided to rough sleepers during this time.

We also alert local residents when SWEP is activated via social media.

When SWEP is in place, the outreach team and rough sleeping team:

  • coordinate engagement with rough sleepers and partners
  • check our database to refer rough sleepers to suitable accomodation
  • once SWEP is deactivated, work with partners to create long-term solutions for rough sleeping

Make a housing advice application

See the homelessness and housing advice application step-by-step process.