This service is for people who need to travel from the outlying rural areas near Penrith and Ulverston to their nearest towns. The services cover areas within a 10 mile radius from Penrith or Ulverston town centre.
How the service works
The Extra Mile is a flexible and bookable bus service. Rather than using fixed bus stops, your journey will be based on where you are and where you want to go.
The service runs:
- Monday to Saturday, 7am to 7pm
- Sundays, 10am to 4pm
When you book, you will be asked to select a time and location. Your request will be matched up with any similar requests made by other people in your community. We'll then offer you pick up or drop off times and locations, as well as the option to add a return journey
We'll let you know when your driver is on their way on the day you travel.
Watch the video explaining how The Extra Mile works.
Book a journey
Extra Mile application
We have an application (app) for our service. You will need to download this to your mobile phone, tablet or device.
Download the Extra Mile app from the Apple App Store
Download the Extra Mile app from Google Play
You can use our app to:
- find pick up and drop off locations
- choose your journey times
- pay your fares
Telephone
You can also book by telephone. We'll take your payment at the same time, so you will need to have your bank card to hand.
Telephone: 03332 406 965 (option 2, followed by option 4)
Our telephone line is open Monday to Friday, from 9am until 3pm.
Fares
| Passenger | Single | Return |
|---|---|---|
| Adult | £5 | £8 |
| Senior citizen or disabled pass holder (concessionary) | £2.50 | £4 |
| Child or young adult (5 to 20 years old) | £3 | £4.80 |
| A2B card holder | £2.50 | £4 |
| Companions to a disabled passenger | £2.50 | £4 |
| Children under five | Free | Free |
The discount for companions who are travelling with a disabled passenger applies to a maximum of two companions.
Journeys covered
Penrith area
The borders of this service area includes the following places, with Penrith as the hub town:
- Drybeck Farm
- Street House
- Newbiggin
- Bell House
- Croglin
- Scale House
- Melmbery
- Gamblesby
- Kirkland
- Dufton
- Keisley
- Murton
- Appleby-in-Westmorland
- Great Asby
- Shap Wells Hotel
- Hartsop
- Threlkeld
- Millhouse
- Highbridge
- Ailetgate
- Moss Cottage
Ulverston area
Ulverston is the hub town. The service covers the Furness Peninsula, down to Roa Island and Roose. It also covers an area roughly bordered by the following towns and villages:
- Stank
- Newton-in-Furness
- Askam-in-Furness
- Kirkby-in-Furness
- Foxfield
- Duddon Bridge
- Broughton Mills
- Torver
- Satterthwaite
- Thwaite Head
- Witherslack
- Meathop
- Grange-over-Sands
- Flookburgh
Journeys not covered
If your journey is completely within Ulverston or Penrith town, you cannot use Extra Mile. This is because there are public transport options in these areas. Part or all of your journey must be in an area that does not have public transport.
At the moment, we're only running the service for an areas that have Penrith or Ulverston as their hub towns. These services are pilot schemes that are part of a Rural Mobility Fund Project. This project offers flexible transport in areas where a scheduled bus service can't be provided. Through the Extra Mile service, we aim to improve access to work, education and social activities for people in rural areas.
Terms and conditions
We have published our conditions of carriage for the service, along with the terms and conditions for our app.
Read the conditions of carriage for the Extra Mile service (PDF , 308KB)
Find the terms and conditions for the Extra Mile application (PDF , 205KB)