Report a problem with a bus shelter

A bus shelter structure is damaged, unsafe, or missing elements such as panels or roofing.

Damaged bus shelters can create a hazard for passengers and other highway users. 

If you see a damaged bus shelter, you can tell us using our online reporting form.

Our online reporting form takes around 3 to 5 minutes to complete. 

How we assess reports

Please provide:

  • where the damaged bus shelter is located
  • the type of damage if any
  • add a photo if it is safe to take one

Start now