Report cat's eyes missing

How to report missing, damaged or loose reflective road studs.

Road studs, also known as cat's eyes, help improve visibility, particularly at night and in poor weather.

If you see a problem with cat's eyes you can tell us using our online reporting form.

Our online reporting form takes around 3 to 5 minutes to complete. 

How we assess reports

Please tell us:

  • the location of the damaged or missing cat's eyes
  • number of road studs affected
  • photographs where possible

If you are reporting an emergency that requires immediate attention, please call us on 0300 373 3306. An emergency on the highway is defined as something that is very likely to present an imminent threat to life, serious injury or serious damage to property. Our team will assess the severity of your report and escalate accordingly.

Investigatory levels

We will usually investigate where:

  • multiple studs are missing
  • studs are damaged
  • visibility is significantly affected
  • road safety may be compromised

What happens after you submit a report

We will inspect the location and prioritise repairs where safety may be affected.

Start now