Request a replacement lost or stolen school bus pass

If your child's school bus pass has been lost or stolen, you can request a replacement.

If your child loses their travel pass, you can request a replacement from the Integrated Home to School Transport Team.

The fee for a replacement bus pass is £16.10

Parents and carers are responsible for getting their children to and from school until a new pass has been received. 

How to request a replacement bus pass

Online

You can request replacement bus pass online. You will need to include your child's name as the payment reference.

We will post your pass once we have received your payment. Request and pay for a replacement bus pass online (GOV.UK) 

Telephone

You can pay for a replacement bus pass by telephone. You can: 

  • contact us by email and ask us to call you at another time
  • call us directly

Our contact details are at the end of this page. 

You will need to provide: 

  • your child's name
  • their date of birth
  • your telephone number

Contact us

Integrated Home to School Transport Team
Telephone: 0300 303 1591 (option 2)
Email: school.transport@westmorlandandfurness.gov.uk