We're running a six-week community conversation about our proposed new Taxi Licensing Policy, for:
- drivers
- operators
- owners
- users
Read the proposed Taxi Licensing Policy (PDF , 2MB)
We've also produced a summary of the changes for each area (PDF , 86KB)
Our policy aims to ensure consistently high standards of taxi service, across the whole area. This means residents, workers and visitors can expect a safe, professional and reliable service whenever they travel.
You can have your say by completing a survey. We want to understand:
- the views on the policy held by drivers, owners and operators
- how the proposed changes may affect drivers
- what drivers feel would be a reasonable timeframe to introduce new standards
- the experience of taxi users and what's most important to them
Your feedback will be presented to Cabinet, as part of a report in January 2026. If the new Taxi Licensing Policy is approved, it will come into effect from April 2026
Complete the community conversation survey
Complete the community conversation survey online
The survey closes on 23 November 2025.