If you are unable to find the answers you are looking for on our website, please contact our customer support team for further information.
Call us
If you can't use the contact form, or find what you need online call us on: 0300 373 3300
Our lines are open:
- 9am to 5pm Monday to Thursday
- 9am to 4:30pm Friday
We are closed on bank holidays.
Concerns about children or adults
In an emergency call 999.
Report a concern about a child
Contact the Multi Agency Children’s Hub (MACH):
- 9am to 5pm (Friday close at 4:30pm): 0300 373 2734
- out of hours, Emergency Duty Team: 0300 373 2734
Outside of normal hours, calls will go to the Emergency Duty Team for Children's Services in Cumbria. They cover both the Westmorland and Furness and the Cumberland areas.
Report a concern about an adult
Contact our adult social care team:
- adults team, 9am to 5pm (Friday close at 4:30pm): 0300 373 3301
- adults team, out of hours: 01539 768700
Visit or write to us
We have three offices:
Barrow
Town Hall, Duke Street, Barrow in Furness, Cumbria, LA14 2LD
Kendal
Visit us (reception)
Kendal Town Hall, Highgate, Kendal, Cumbria, LA9 4DL
Write to us (registered office)
South Lakeland House, Lowther Street, Kendal, Cumbria, LA9 4DQ
Penrith
Voreda House, Portland Place, Penrith, CA11 7BF
Emergency out of hours
For emergencies outside our normal working hours call: 0300 373 3300