Voreda House - Temporary Closure
Our offices at Voreda House in Penrith are closed to the public because of flooding. We apologise for any inconvenience caused. You can call our Penrith customer services team on 0300 373 3300 or contact us online.
Make a claim for Council Tax Reduction
Find out if you're eligible and how to make a claim for Council Tax Reduction (sometimes called Council Tax Support).
Before you make a claim
Before you submit a claim:
- check that you meet the criteria
- you have all your supporting documents
If you do not provide the right supporting documents with your application it could delay you receiving your reduction.
How to claim
You'll need to claim in the area you live in.
Barrow
You can either:
- make a claim using the Barrow area benefits calculator
- fill in the application form
Eden
If you need help filling in the application form, you can contact us.
South Lakeland
You must make a claim in writing for Council Tax Reduction. This can be done by either:
- using the South Lakeland area benefits calculator
- collect an application form from any of our offices
- request an application form to be posted out to you by calling or emailing our Benefits team
Find our contact details on our contact page.
If you need help claiming benefits
If you need help claiming benefits or a reduction or advice we offer a visiting service providing you are unable to call at the Customer Services in person due to:
- illness
- bereavement
- disability
- being classed as being a vulnerable person
The visiting officer can also check or collect any documents required in connection with your Benefit claim or for Council Tax Reduction purposes.
Arrange a visit
Call to arrange a visit.
Benefits Visiting Centre
Telephone: 01229 404242