When you can apply for Crisis Resilience Fund (CRF) Housing Payments
You can apply for a CRF Housing Payment if you receive Housing Benefit or the housing element of Universal Credit and need help to:
- meet the shortfall between the Housing Benefit or Universal Credit paid and the eligible rent
- cover the costs of moving house (which includes rent deposit, rent in advance and moving costs)
- cover rent arrears that are putting your tenancy at risk
We cannot award CRF Housing Payments if:
- you are already getting all your eligible rent paid by benefit
- if the only shortfall is due to a previous overpayment
- you want help to pay certain items that may be included in the rent that are not normally covered by Housing Benefit or Universal Credit Housing Costs, such as water rates, heating, lighting
If you need help to pay for essentials or utility bills, from April 2026 you can apply for the main branch of the Crisis Resilience Fund. This will replace the Household Support Fund.
Check if you're eligible for further support
Apply for CRF Housing Payments
If you are applying for help with moving costs
We will also consider:
- whether you are currently in a property where you cannot afford the shortfall
- if the property you are moving to is affordable and sustainable
You could be prosecuted if you falsely declare your income or circumstances, or you do not tell us about a change in income or circumstances.