Voreda House - Temporary Closure
Our offices at Voreda House in Penrith are closed to the public because of flooding. We apologise for any inconvenience caused. You can call our Penrith customer services team on 0300 373 3300 or contact us online.
What is considered when you make a claim for Housing Benefit or Council Tax Reduction.
A non-dependant is a person over 18 years of age that normally lives with the claimant, other than:
We make a weekly deduction for each non-dependant. The amount taken off depends on their income and circumstances.
Find out how much will be deducted
You must let us know if there's a change of your non-dependants by reporting a change of circumstances.
We will not make a deduction if you or your partner:
We will not make a deduction if the non-dependant:
There may be other cases where a deduction won't be applied.
If you or your partner are aged 66 or over, non-dependant deductions can be delayed for 26 weeks if a non-dependant:
The 26 week delay does not apply if: