Voreda House - Temporary Closure
Our offices at Voreda House in Penrith are closed to the public because of flooding. We apologise for any inconvenience caused. You can call our Penrith customer services team on 0300 373 3300 or contact us online.
Order a new bin in the Eden area
If you live in the Eden area, you can order a new bin if it needs replacing or you're moving to a new address.
Request a new recycling bag, box or garden waste bin
Use this online form to:
- request new or replacement recycling bags, box and garden waste bin
- buy an additional garden waste bin
- request the collection of unwanted recycling boxes or garden waste bins
Buy extra blue bags for your household waste
Use the online form to buy extra blue bags. Each blue bag costs £1.80.
Blue refuse bags can be posted to you or collected from our offices in Penrith.
Blue refuse bags for absorbent hygiene products and excessive medical packaging
For items such as incontinence pads, dressings and any packaging you can order an extra blue bag for these products.
Apply for an extra blue refuse bag
Blue refuse bags for households of six or more occupants
Request blue refuse bags for households of six or more occupants
If you require the large bin for medical waste
You can request a clinical waste collection
If you're moving to a new address in the Eden area
Use this online form to apply for refuse bags if you are moving to an address in the Eden area of Westmorland and Furness.