If you live at a residential address in the Eden area, you can:
- ask us to provide new or replacement recycling boxes, or collect unwanted boxes
- buy or order extra blue bags for your household waste
- request a replacement garden waste bin, if you have a subscription
Request recycling bags, boxes and replacement garden waste bins
You can use our online form to request:
- new recycling bags and boxes
- replacement recycling bags and boxes
- replacement for garden waste bins that are covered by a subscription
- collection of unwanted recycling boxes
You cannot use this form to request extra garden waste bins.
Request a new bag or box, or replacement garden waste bin online
You can also request these items by telephone, or visit us in person at Voreda House.
You can find a link to our contact information at the end of this page.
Garden waste
We have a subscription service for garden waste collections.
If there’s a garden waste bin already at your new address with a valid subscription sticker, you can use it. Our subscription service works per bin at the property, so the previous resident has not taken it with them. However, you’ll need to buy a new subscription the following March if you want us to carry on collecting your garden waste.
Replacement garden waste bins
If you need a replacement for bins that have been lost, stolen or damaged you can request this using our request form above.
Alternatively, you can contact our garden waste team by:
Email: wastepermits@westmorlandandfurness.gov.uk
Telephone: 0300 373 3300
New garden waste bins
If you do not have a garden waste subscription and want a bin, you’ll need to sign up for our garden waste subscription service.
Extra bins for garden waste
If you have a large amount of garden waste, you can:
- buy subscriptions for extra bins
- consider composting your garden waste at home
Buy extra blue bags for your household waste
You can use our online form to buy extra blue bags. Each blue bag costs £1.90.
We can post the blue bags to you, or you can collect them from Voreda House in Penrith.
Pay for extra blue refuse bags for household waste
If you’re moving to a new address in the Eden area, you can complete an online form to request blue refuse bags.
Apply for blue refuse bags online if you’re a new occupier
If you need a garden waste bin at your new address, you must subscribe to our garden waste collection service
If there’s a garden waste bin already at your new address with a valid subscription sticker, you can use it. Our subscription service works per bin, so the previous resident cannot take it with them. You’ll need to buy a new subscription the following March if you want us to carry on collecting your garden waste.
Blue refuse bags for households of six or more
If you have six or more permanent residents living at your address, you can order extra blue bags for your household waste online.
Request blue bags for a household of six or more occupants
Blue refuse bags for absorbent hygiene products and excessive medical packaging
You can apply online for an additional blue bin bag for items such as:
- incontinence pads
- dressings
- packaging from medical products
Apply for an extra blue refuse bag for absorbent hygiene products and medical packaging
Large bins for medical waste
If you need to a bin for waste that is infectious or contaminated, you can request a clinical waste collection.
Contact us
There are different email addresses and forms for the Eden area, depending on what you need to contact us about.
Find the contact details for the bins and recycling team in the Eden area.