Contact the Bins and Recycling team

If you're unable to find the answer to your query online, you can contact our team in your local area.

If you need to check your bin collection day or report that your bin has been missed, you can do this online:

For anything else, you can contact the Customer Service team in your area.

Barrow area - household waste and recycling

Customer Services

Email: customerservices@westmorlandandfurness.gov.uk
Telephone, including out of hours: 0300 373 3300
Address: Barrow Town Hall, Duke Street, Barrow-in-Furness, LA14 2LD

Eden area - household waste, trade waste and recycling 

Customer Services

Email: Customer.Services2@westmorlandandfurness.gov.uk
Telephone: 0300 373 3300
Weekends out of hours: 01229 833 311
Address: Voreda House, Portland Place, Penrith, CA11 7BF

Eden Contract team

You can contact the Eden Contract Team by email at contracts@westmorlandandfurness.gov.uk.

Eden household waste, trade refuse and recycling enquiries

You can ask questions, make comments and raise a complaint about waste in the Eden area by completing one of the following forms online: 

Make an enquiry online

Recycling comments and complaints report form

Recycling enquiry report form

South Lakeland - household waste and recycling 

Customer Services

Email: customer.services3@westmorlandandfurness.gov.uk
Telephone: 0300 373 3300
Address: South Lakeland House, Lowther Street, Kendal, LA9 4DQ

Garden waste - for all of the Westmorland and Furness area

Customer Services

Email: wastepermits@westmorlandandfurness.gov.uk
Telephone: 0300 373 3300
Address: South Lakeland House, Lowther Street, Kendal, LA9 4DQ

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