Voreda House - Temporary Closure
Our offices at Voreda House in Penrith are closed to the public because of flooding. We apologise for any inconvenience caused. You can call our Penrith customer services team on 0300 373 3300 or contact us online.
The different ways you can dispose of your trade waste
Owners and operators are responsible for making sure the waste from their business is disposed of correctly.
There are a number of options to dispose of your trade waste, you can:
- arrange for a private waste disposal or recycling company to collect your waste
- contact a skip hire company and have a skip delivered
- take your waste to a private disposal or recycling facility
You cannot take trade waste to any Household Waste Recycling Centre (HWRC).
Arrange for a private waste disposal or recycling company
Your waste must be kept secure and be collected by a licensed waste carrier, who is registered with the Environment Agency.
To arrange a collection, you can:
- contact the Environment Agency on 0870 850 6506
- Search for a registered waste carrier on the GOV.UK website
It is illegal to dispose of your waste by:
- using a street litter bin
- pretending it is household waste
- using recycling banks
Trade waste collections in Eden
In Eden, our general waste contractor Urbaser, provides a trade waste collection but other companies are available to offer this service.
Urbaser carries out trade waste collections on our behalf under a separate contract with the relevant business. They provide trade waste bins in three sizes:
- 240 litres
- 360 litres
- 660 litres
- 1,100 litre
They also provide white trade waste bags that hold 25 litres.
Trade waste sacks, bin hire and emptying costs
| Container | Size in litres | Hire charge £ | Commercial waste emptying charge £ | Household waste emptying charge £ |
|---|---|---|---|---|
| White plastic sacks | 25 | N/A | 2.60 | 1.40 |
| Wheeled bin | 240 | 21.00 | 432.00 | 133.00 |
| Wheeled bin | 360 | 35.00 | 508.00 | 244.00 |
| Wheeled bin | 660 | 85.00 | 897.00 | 446.00 |
| Wheeled bin | 1,100 | 127.00 | 1,459.00 | 611.00 |
These are the maximum charges our contractor can use, which do not include VAT.
Order trade waste bins or white trade waste sacks
Order trade waste bins or white trade waste sacks from our contractor, Urbaser, on the details below:
Telephone: 01768 212819
Email: eden.helpdesk@urbaser.co.uk
Address: Urbaser, Old London Road, Penrith, Cumbria CA11 8GU