Privacy notice

The council will only collect personal, special category personal or criminal/law enforcement data where it is required to deliver a service or to meet a statutory requirement.

In general, the council collects the following types of personal data (dependent on the nature of the service(s) you are applying for or receiving):

• business activities
• case file information
• date of birth
• education i.e. qualifications
• email address (personal/work)
• employment history
• family details i.e., next of kin
• finance/bank/payment details
• housing needs
• identifiers i.e., NHS Number
• licenses or permits
• lifestyle and social circumstances
• name
• physical description, appearance and behaviour
• postal address
• services received
• telephone numbers (mobile/landline)
• visual images i.e., photographs, CCTV

The council will also collect information which is not unique to you i.e., gender, postcode.

The council may also collect special category personal data that includes:

• biometrics i.e., fingerprints, facial recognition
• criminal record including offences (including alleged offences), proceedings, outcomes and sentences
• ethnic origin
• physical or mental health
• political affiliation/opinions
• race
• religious or other beliefs
• sex life
• sexual orientation
• trade union membership

 Less often, the council may collect criminal/law enforcement data, that includes: 

• criminal convictions
• offences

Personal, special category personal or criminal/law enforcement data being collected and processed at service-level will be laid out in specific Privacy Notices.

How we collect data

In general, the council will collect personal, special category personal or criminal/law enforcement data from you in the following ways: 

• on a paper or online form
• by telephone
• by email
• recorded by CCTV cameras, or
• in person by a member of our staff or one of our partners