Voreda House - Temporary Closure
Our offices at Voreda House in Penrith are closed to the public because of flooding. We apologise for any inconvenience caused. You can call our Penrith customer services team on 0300 373 3300 or contact us online.
Use the sections in this guide to find out who is responsible if you have an issue with drains or sewers on or near your property.
If you have non-mains drainage you can find out your responsibilities to maintain the drainage and what to do if a system like a septic tank leaks or is flooded.