Voreda House - Temporary Closure
Our offices at Voreda House in Penrith are closed to the public because of flooding. We apologise for any inconvenience caused. You can call our Penrith customer services team on 0300 373 3300 or contact us online.
Apply for Discretionary Housing Payments
Discretionary Housing Payments (DHP) are extra payments which help you pay your rent if you’re already receiving Housing Benefit or housing cost payments from Universal Credit.
When to apply
You should make your application for Discretionary Housing Payments as soon as you need help.
We have a limited Discretionary Housing Payments fund available, and can only make payments when we are satisfied someone needs extra financial help to meet their housing costs. We will consider each claim on its merits.
How to apply
You will need to apply in the area you live in.
Barrow area
Return the form to our address:
Benefits
Town Hall
Duke Street
Barrow in Furness
Cumbria
LA14 2LD
If you need help you can contact our Customer Service team.
Eden area
If you are unable to apply online you can contact us.
South Lakeland area
Apply in the South Lakeland area
If you are unable to apply online you can contact us.