Before you report to us
Before you report a missed bin check whether:
- it was put out on the right day, find your bin collection day
- it was placed at the kerbside and could be clearly seen
- it contained the correct items
- the crew haven’t put a sticker on your bin explaining why it was not emptied
- the lid was closed – if the bin is so full that the bin does not close properly it will not be collected
- there are any known issues with your service
How to report a missed bin
Report a missed bin in the area you live in.
Barrow area
Report a missed bulky waste collection
Eden area
You can also report a problem with your blue bag collection if no blue bags were left to replace the ones collected.
Report a problem with a blue bag collection