Update on Microsoft outage
It may take some time for delayed emails and messages to come through, so please bear with us while our teams work through the backlog.
Thank you for your patience and understanding while this issue is resolved.
Disabled person's bus pass guide
When you can apply for and where you can use a disabled person's bus pass. How to apply for a disabled person's companion pass and an All Day 24/7 NoWcard if you need to travel before 9.30am or after 11pm.
Appeal against a decision
If your application has been refused, you can ask us to reconsider the decision in writing within 28 days to:
Westmorland & Furness Council, NoWcard, PO Box 304, Kendal, LA9 9GY
You can include any further information which may support a successful application.
What happens next
You may be asked to complete another form for external assessment by an Independent Medical Assessor following. You might also need to attend a face to face interview out of County (at your own expense).
If the final decision is still not to issue a Disabled Person's NoWcard, we will write to you with a full explanation. Whether the review is successful or not, the decision is final.