Voreda House - Temporary Closure
Our offices at Voreda House in Penrith are closed to the public because of flooding. We apologise for any inconvenience caused. You can call our Penrith customer services team on 0300 373 3300 or contact us online.
What you need to do to show your private water supply is safe if you are buying, selling or renting a property.
A large number of properties in the area don't have a mains water supply. If you are buying or selling a property that has a private water supply there are steps you will need to take to make sure, or show, the supply is safe.
If you're selling a property with a private water supply, you may need to get a report to prove that the supply is safe. This can be done by us or a private water supply contractor.
If you just need your water to be tested we can do this for you. Please be aware it may take up to six weeks to get the results. Charges for testing and analysing your water.
We keep a register of all properties with private water supplies within our area.
If you are buying a property in the area you can check with the vendor if the property has:
If you're renting a property which has a private water supply, your landlord has a duty to provide water that is safe to use.