Westmorland and Furness Registration Service - Customer Service Strategy

Westmorland and Furness Registration Service's strategy to provide customers with high quality registration services.

Waiting times for appointments

Targets for waiting times for appointments and percentage of times appointments are within the set target.
EventRequirementTargetCurrent performance
BirthWithin 5 working days95%75%
StillbirthWithin 2 working days95%100%
DeathWithin 2 working days95%95%
Marriage or Civil Partnership noticesWithin 10 working days of request and so to allow the marriage or Civil Partnership to proceed at a time and venue of the customer's choice, where this is reasonable and practical95%53%