Westmorland and Furness Registration Service - Customer Service Strategy

Westmorland and Furness Registration Service's strategy to provide customers with high quality registration services.

Waiting times for appointments

Targets for waiting times for appointments and percentage of times appointments are within the set target.
Event Requirement Target National average Current performance
Birth Within 5 working days 95% 95% 98.24%
Stillbirth Within 2 working days 95% 95% 100.00%
Death Within 2 working days 95% 95% 97.54%
Marriage/Civil Partnership notices Within 10 working days of request and so to allow the marriage/CP to proceed at a time and venue of the customer's choice where reasonable and practical 95% 95% 86.93%