Your voice matters
Capturing the voices of children, young people, and families is incredibly important to us. Your feedback helps us understand what is working well and where we can improve, so we can continuously develop our service to better reflect the needs of people in our local area.
We truly value your experiences and views, as they help shape the care and support, we provide now and in the future.
To share your feedback, please take a look at our survey:
Participation
We have a range of youth participation groups. If you know a child or young person who would like to join a group with others who share similar experiences, passions, and interests, and who want to support positive change for kinship care, we’d love to hear from them.
Email: rightsandparticipation.waf@cumbria.gov.uk
Compliments or complaints
You can make a compliment or complaint by using our online form:
You can also make a compliment or complaint by:
Email: complaints@westmorlandandfurness.gov.uk
Telephone: 01539 637 437
Post: Information and Case Management Team
Westmorland and Furness Council
South Lakeland House
Lowther Street
Kendal
LA9 4DQ
Please contact us if you need adjustments or have additional needs to make a complaint. For example, if you need information printed in Braille or translated into another language. We’ll discuss this with you to agree how we can best help.