Your voice matters

We value your feedback. It helps us:

  • know what works well
  • understand what we can improve
  • develop our service to better reflect the needs of local people
  • shape the care and support we provide

Share your feedback by completing our survey:

Kinship care survey

Participation

We host a range of youth participation groups where children and young people can: 

  • meet others with similar experiences
  • share ideas
  • help shape support for kinship families

Children and young people can contact us to get involved. 

Email: rightsandparticipation.waf@cumbria.gov.uk

Compliments or complaints 

You can make a compliment or complaint by using our online form:

Make a compliment or complaint

You can also make a compliment or complaint by:

Email: complaints@westmorlandandfurness.gov.uk
Telephone: 01539 637 437
Post: Information and Case Management Team
Westmorland and Furness Council
South Lakeland House
Lowther Street
Kendal 
LA9 4DQ

Please contact us if you need adjustments or have additional needs to make a complaint. For example, if you need information printed in Braille or translated into another language. We’ll discuss this with you to agree how we can best help.